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Remote Assistance

1 For Computers Remote Assistance is a simple and inexpensive service that allows us to assist customers solve their website problems by connecting to their computers via the Internet. 

Remote AssistanceUnlike other remote assistance services, 1 For Computers Remote Assistance is inexpensive, fast, easy, secure, and works with any firewall or router. There is nothing to install, no settings to configure, no usernames or passwords to remember, and no external factors to worry about. All that is required is a 30-second or less download and you're ready to go. Everything is preconfigured to help the end users connect hassle free. 

1 For Computers Remote Assistance uses 128-bit SSL encryption, the same type of security offered by major online retailers. The  9-digit invitation code ensures that only 1 For Computers Remote Assistance is the one connecting to the computer needing the assistance. After issues have been resolved, the person being assisted deletes the 1 For Computers Remote Assistance to so that no further connections can be made without his or her permission.

How much does a 1 For Computers Remote Assistance cost? 

Each individual assistance costs $75.00 AUD and is inclusive of all assistance for 30 minutes. Billing is then accrued and costed at 15 minute intervals of $30.00 per period. This will be billed direct to your credit card.

To obtain Remote Assistance - 

Simply call us on our support line at 0418 344 995 to arrange a convenient appointment time. We will walk you through the setup to connect to your pc at the appointed time and you can review the complete process while you make notes.

Click on this image link to download the Remote Connector

Remote Access Support

Follow the instructions from your 1 For Computers Technician.

This whole process takes a matter of minutes and then you are on the road to recovery.

 

  

 

 Remote Access

 

Getting Help

 There are lots of places you can get help with Joomla!. In many places in your site administrator you will see the help icon. Click on this for more information about the options and functions of items on your screen. Other places to get help are:

About Us

1 For Computers - On Site Support for YOUR business.

About 1 For Computers

1 For Computers, known as Lectronix, started trading in 1981, the same year the personal computer was invented by IBM. Lectronix started out providing data communications equipment for main frames and mid range computer systems. As the personal computer became more popular our customers began asking for services for their PC’s and the business slowly moved in that direction.

In 1998 we became a Proprietary Limited Company

Over the years we have also provided IT contracting services for multi-million dollar projects to the likes of Ansett, Australia Post & Telstra.

In 2006 we re-branded the business and began trading as 1 For Computers. These days we provide on site support to small business.

Our services include:

FREE Phone Support to our customers (your own IT help desk!).
Backup and recovery systems.
Supply, installation and support of PC’s and peripherals.
Security services, including Eset Nod32 Anti Virus.
Remote access systems.
Web site and Email services
Internet access and wireless networking
Server supply, installation, monitoring and maintenance.

If you have a computer problem, we have a solution.

 

Mission Statement

We conduct our operations in a manner that will reflect credit upon the internet industry and ourselves.

We are fair and honest in all our dealings with clients, suppliers, employees and trades people.

We comply in spirit and letter with the rules and regulations prescribed by law and building regulations for the health, safety and welfare of the community while we strive to provide the highest level of customer service possible.

 

Meet Some of Our Team

Bryce Letcher
Bryce Letcher
Proprietor, CEO
Liz
Liz Homann
Accounts Manager
Helen Snee
Helen Snee
Design Consultant
Rohit Thomas
Rohit Thomas
Marketing Specialist
 

Getting Started

It's easy to get started creating your website. Knowing some of the basics will help.

What is a Content Management System?

A content management system is software that allows you to create and manage webpages easily by separating the creation of your content from the mechanics required to present it on the web.

In this site, the content is stored in a database. The look and feel are created by a template. The Joomla! software brings together the template and the content to create web pages.

Site and Administrator

Your site actually has two separate sites. The site (also called the front end) is what visitors to your site will see. The administrator (also called the back end) is only used by people managing your site. You can access the administrator by clicking the "Site Administrator" link on the "This Site" menu or by adding /administrator to the end of you domain name.

Log in to the administrator using the username and password created during the installation of Joomla.

Logging in

To login to the front end of your site use the login form or the login menu link on the "This Site" menu. Use the user name and password that were created as part of the installation process. Once logged-in you will be able to create and edit articles.

In managing your site, you will be able to create content that only logged-in users are able to see.

Creating an article

Once you are logged-in, a new menu will be visible. To create a new article, click on the "submit article" link on that menu.

The new article interface gives you a lot of options, but all you need to do is add a title and put something in the content area. To make it easy to find, set the state to published and put it in the Joomla category.

You can edit an existing article by clicking on the edit icon (this only displays to users who have the right to edit).

Learn more

There is much more to learn about how to use Joomla! to create the web site you envision. You can learn much more at the Joomla! documentation site and on the Joomla! forums.

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About 1 For Computers

We conduct our operations in a manner that will reflect credit upon the internet industry and ourselves.

We are fair and honest in all our dealings with clients, suppliers, employees and trades people.

Latest News

10 April 2020
14 February 2020